Every group chat, one board
Across the city there are driver group chats, each with its own points maths. You have to remember the rules for every one of them, and getting it wrong can cost you the work. That isn't fair, and it doesn't scale.
Rundo puts the jobs in one place and calculates the points for you, with the same rules for every driver on the platform. You bid, you accept, you post — the maths is on us. It is not a passenger app: passengers never open Rundo. A driver who already has a booking they can't take hands it to another driver.
Cover every job from one place
Right now a booking you can't drive gets copied into group after group, each with its own rules, and you're left chasing who actually saw it. Post it once on Rundo and every matching driver on shift gets it in seconds.
Verified before you can bid
Everyone on the board is a checked CPV driver. That's the whole basis of trusting a stranger with your passenger, so verification comes first — most drivers are approved within a day.
Five tabs, that's the whole app
| Tab | What it's for |
|---|---|
| Feed | Open jobs you can bid on, plus your own posted jobs sitting above the list. |
| Ledger | Your balance, this week's activity, and every credit and debit with the job attached. |
| Post | Hand a booking to another driver. Taxi accounts only. |
| Active | The jobs you're in right now — as the bidder driving, or the dispatcher choosing. |
| Profile | You, your documents, subscription, referrals, disputes, block list and support. |
On shift is the new "in the group"
One switch replaces joining and leaving group chats. Go on when you start working and the board comes alive; go off when you stop and the alerts stop with it — without losing your place.
Read the board in one glance
The Feed shows live jobs that match your vehicle and the payments you can take. Route first, fare on the right, how long it's been up underneath. Sort by newest or highest fare, and filter by vehicle or payment type.
Most jobs are Ready Now — a passenger waiting — so that state carries no badge at all. Only the exceptions are marked:
| On the card | What it means |
|---|---|
| no badge | Ready now. Passenger is waiting, usually a ten-minute pickup. |
| BOOKED · 18:30 | A scheduled pickup, with the time shown. |
| NO POINT DEDUCTION | The dispatcher has opened it up — take it and nothing is deducted on close. |
| RETURN ×2 | A return fare. Points count double on both sides. |
| LUXURY | Silver-service surcharge is allowed on this job. |
| PARCEL | A parcel or item run, no passenger. |
| POSTED | One of your own jobs. Tap through to Active to manage the bids. |
Bid, drive, close
| Moment | What happens to your points |
|---|---|
| You place a bid | Nothing is taken. |
| Someone else wins it | Still nothing. Cancel your bid to free yourself for the next job. |
| You close the job | Points settle, calculated on the fare that was actually paid. |
Post a job in under a minute
Double-booked, wrong side of town, wrong vehicle, or a rank job you simply can't run — post it instead of ringing around. Posting is free, and you earn when the other driver closes it.
| Extra | What it does |
|---|---|
| Return fare | One trip, both directions. Points count double on both sides. |
| Airport job | Flags it as an airport run, with a dispatcher bonus on larger fares. |
| Luxury (+ surcharge) | Lets the winning driver charge the silver-service surcharge. |
| Require meter photo | The winner must photograph the meter or receipt at drop-off. Use it on account and subsidy work. |
You pick. Nothing auto-accepts.
Bids land in Active under your posted job. Each one shows the driver's name, vehicle and rego, their points balance, their distance and how long ago they bid.
The list is ordered as a fair pick — highest balance first, then whoever bid earliest, then who can take the most payment types — and the top one carries a ★ RECOMMENDED star. You can still accept anyone; the star is guidance, not a rule.
If nobody bids
After a short wait you can turn on NPD Override: drivers can then take the job with nothing deducted on close, and you still earn. The Feed marks it NO POINT DEDUCTION, which moves cold jobs fast. Use it when a job is dying, not as your default.
Don't ghost — there's a button for it
Jobs fall apart. Passengers vanish, cars break, times move. Every one of those situations has a button, and using it protects both drivers' points and reputations.
| Situation | What to use |
|---|---|
| You posted it and nobody's accepted yet | Cancel job. No points move. Pick a reason so the other side knows why. |
| You posted it and a driver is locked in | Cancel & compensate. The bidder is credited a small amount for the wasted trip. Repeat post-lock cancels go to admin review. |
| You arrived and there's no passenger | No Job. It notifies the dispatcher, who decides whether to cancel. You're free to bid on other work while you wait. |
| You can't make a job you won | Need cover. Posts a Ready-Now replacement, refunds part of your bid, and puts you off air briefly so the next job doesn't get grabbed the same way. |
| The fare or the photo looks wrong | Dispute. Goes to admin with the job, the fare and the photo. Outcomes usually land within a day; open threads live in Profile → Disputes. |
| A passenger ran without paying | Report a runner. A community safety report, pinned on the runner map so nearby drivers see it. This is separate from a fare dispute. |
One fare, one rule, no memorising
Points are how you bid. The final fare — what the passenger actually paid — decides the band, not the minimum that was posted. The bidder pays, the dispatcher earns, and very cheap jobs can even hand the bidder a point back.
Vehicle type, return fares, airport and time bookings, luxury and NPD all adjust the result, and there are caps at both ends plus a maximum balance. Rather than print a table that can change, the app carries the live one with a calculator you can drag: Profile → How points work.
Finish higher, start higher
Every Monday morning, Melbourne time, balances reset and a new week of free closes begins. Where you finished last week decides your head-start — that's your loyalty tier — and you get a push notification telling you where you've landed.
It's the same national week for every driver, and it runs on Melbourne time rather than your phone's midnight, so nobody gets an extra few hours by changing time zone. The reset row in your Ledger opens the tier detail.
Free to work, paid to work harder
Every loyalty week includes a set number of free successful closes — enough for most drivers to work normally without paying anything. The pill at the top of the Feed shows how many you've used.
Once they're gone, your next bid hits the paywall and you can either wait for Monday or take Rundo Standard, a monthly subscription that removes the weekly close cap and adds priority notifications. Points still reset on Monday either way. Subscriptions are billed by the App Store or Google Play — never by card inside the app — and you cancel there too. Posting on the Classifieds board is also a Standard feature; browsing is open to everyone.
Every movement has a line
The Ledger is the end of scrolling a chat to work out who owes what. Your balance, your starting balance for the week, jobs won and posted, and every credit and debit — filterable, with a week picker to look back.
Tap any row and you get the job, the fare, the rules that were applied and the fare photo. Nothing is deducted without a line explaining it.
WhatsApp is for coordination only
Rundo has no in-app chat, on purpose. Phone numbers stay private until a job is locked; then Chat opens WhatsApp with a pre-filled job summary.
- ✓"I'm in the silver Camry, two minutes."
- ✓Gate codes, door numbers, which terminal.
- ✓Infant seats, luggage, mobility needs.
- ✗Bidding — that's Place Bid.
- ✗Arguing points — that's the Ledger.
- ✗Passing the job on privately — that's Need cover.
A board is only as good as the drivers on it
Bring a driver you'd happily hand a job to, and you both get a points bonus once they're actually working. There's no cap on how many drivers you bring.
Fair play, and what removes your access
Rundo is a professional dispatch system, not a group chat. Every job, fare and point is logged against your account — which is what makes it trustworthy, and also what makes anything dodgy easy to see.
- ✓Only tick payments and vehicle types you really have.
- ✓Go off shift when you stop working.
- ✓Enter the real final fare — the photo is the proof.
- ✓Use No Job, Need cover or Cancel instead of going quiet.
- ✓Report runners in the app so other drivers see it.
- ✗Sit on a job you can't reach, or hold two bids at once.
- ✗Run a side WhatsApp bid on a Rundo job.
- ✗Use NPD to dodge points on a job that's selling fine.
- ✗Pass a locked job to a mate off the board.
What gets your access removed
Quick answers
Why didn't I get a job alert?
I placed a bid — where did my points go?
The final fare was different from the posted minimum.
Why do I have fewer points than last night?
Is there a passenger app?
Can I change my phone number or operating state?
Can I run two vehicles on one account?
Who do I contact if something's wrong?
Get on the board
Download Rundo Partner, get verified, and start with points already in your wallet. Melbourne and Victoria are live now.